Effective date: YYYY-MM-DD
Information Collection and Use
We may collect personal data from you when you visit our website, use our applications, or interact with our Services. The types of personal data we collect may include, but are not limited to:
- Contact information (such as name, email address, postal address, and phone number)
- Information about your reservations and stay preferences
- Financial information (such as credit card details, billing address)
- Usage data (such as IP address, browser type, device information, and operating system)
- Cookies and similar tracking technologies
The personal data collected is used for the following purposes:
- To provide and maintain our Services
- To personalize your experience and improve customer service
- To process reservations and transactions
- To communicate with you and respond to your inquiries
- To send promotional offers, newsletters, and marketing materials (if you have opted in)
- To comply with legal obligations
Data Retention and Security
While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.
As a user, you have certain rights regarding your personal data under applicable data protection laws. These rights include:
- Right to access: You have the right to request access to the personal data we hold about you and receive a copy of it.
- Right to rectification: You have the right to request the correction of your personal data if it is inaccurate or incomplete.
- Right to erasure: You have the right to request the deletion of your personal data, subject to legal and legitimate reasons for keeping certain information.
- Right to object: You have the right to object to the processing of your personal data, such as for direct marketing purposes or where we rely on legitimate interests as the legal basis for processing.
- Right to restriction of processing: You have the right to request the restriction of processing your personal data when certain conditions apply.
- Right to data portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Third-Party Data Sharing
We may share your personal data with third parties only under the following circumstances:
- When necessary to provide our Services or fulfill reservations (e.g., sharing data with accommodation providers, third-party payment processors)
- When required by law, regulation, or legal process
- When it is necessary to enforce our rights, investigate fraud, or protect against harm to our users, our properties, or the public
- With our service providers and contractors who assist with the operation and maintenance of our Services
- With your explicit consent
Email: [email protected]
Postal Address: RoyalResidences 1234 Broad Street City, Country, ZIP